Description

Please be informed that Mastercard has scheduled planned maintenance for the Global Clearing Management System from 23 October 2026, 13:00 BST (16:00 UTC) to 25 October 2026, 20:30 BST (21:30 UTC). During this maintenance window, there may be delays in the delivery of clearing messages and reports by up to 6 hours.

Components

MonavateOne Platform

Locations

E6 Processor Service

Schedule

October 23, 2026 1:00PM - October 25, 2026 8:30PM GMT

Description

Please be informed that the Mastercard data center team has informed us of a scheduled maintenance for the Data Centre Maintenance on cloud (Impacted MIP: 3C5) From 23 Oct - 21:00 BST - 25 Oct 16:00 BST - And a Banknet Software Release (IPL) on cloud (Impacted MIP: 3C5) From 23 Oct 22:30 BST. During this window, two ports from E6 will be gracefully shut down, while the remaining two ports will continue to operate fully. All transaction traffic will be rerouted to the unaffected ports before the maintenance begins, ensuring uninterrupted processing throughout the activity. There will be no impact on your transactions or other services, and no action is required from your side. This notice is shared purely for your awareness.

Components

MonavateOne Platform

Locations

E6 Processor Service

Schedule

October 23, 2026 9:00PM - October 25, 2026 4:00PM GMT